Frequently asked questions
General questions
Who are you?
ZEST was founded by chefs Chloë and Dax to help home cooks and food lovers discover high-quality, hard-to-find ingredients. What started as a personal search for flavor has grown into a curated collection of bold, authentic products that inspire creativity in the kitchen.
Do you have a physical store?
We don’t have a physical storefront (yet!), but you can explore and order our full range of gourmet spices, salts, and home decor online. Every product is carefully selected to bring exceptional flavor and character to your kitchen.
What is your promise?
Ethically sourced premium ingredients, Hand-blended and ground in-house, Sustainable reusable packaging and original recipes crafted by professional chefs
Order questions
How do I track my order?
Once your order ships, we’ll send you a tracking link by email. You can use it to follow your package via our website or directly through the carrier.
Can I cancel or change my order?
We process orders quickly, but if you need to make changes or cancel, reach out to our customer service team as soon as possible. We’ll do our best to help before your order ships.
What is your estimated delivery time?
We estimate to deliver each order in 1-3 business days
Our promise to you
Every ZEST blend tells a story. One rooted in tradition, culinary secrets,
and the vibrant cultures we’ve explored around the world. From the
bustling markets of Mexico to the sun-soaked coasts of Sicily, ZEST has traveled the globe
in search of the most authentic spices and exquisite flavors.
- Ethically sourced, premium ingredients
- Hand-blended and ground in-house
- Sustainable, reusable packaging
- Original recipes crafted by professional chefs
